Frequently Asked Questions

Archive 2025-2026

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Additional Resources

School Information

Insurance ID Card

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in NYFASHIP?

Cost Sheets

Online Enrollment Periods

New Incoming Early Arrival: 07/14/2025 - 08/23/2025

Fall: 07/14/2025 - 09/19/2025

Spring: 11/12/2025 - 02/03/2026

Summer: 03/03/2026 - 05/29/2026 

Online Enrollment

Students with a Qualifying Event

Waive

If you do not want NYFASHIP, you must decline or waive coverage by submitting a waiver. You may only waive coverage during the following Waiver Periods:

Fall: 07/14/2025 - 09/19/2025

Spring: 11/12/2025 - 02/03/2026

Summer: 03/03/2026 - 05/29/2026

The Summer waiver deadline ended 05/29/2026. The online waiver system can no longer accept new waiver requests.


Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

24-Hour Nurseline

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

Counseling Services